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Our Team
At New Orleans Smiles, our professionals maintain the highest levels of accreditation and continually pursue advanced education to stay current with the latest advancements in dentistry. Read on to learn more about our team’s experience and training.
Our Doctors
Dr. Francesca Velasco
Dentist, Owner
Education
Dr. Francesca Velasco graduated from Dental School at the University Santa Maria in Caracas, Venezuela, in 2002. She also completed a General Dentistry Residency at Louisiana State University (LSU) Health Science Center “Charity Hospital,” specializing in treating medically compromised patients, such as those suffering from cancer and chronic diseases, as well as patients undergoing chemotherapy, radiation, dialysis, and organ transplants. During her residency, she acquired advanced training with patients with motor and cognitive syndromes. She finished her program as the Chief Resident for the General Dentistry Department at Charity Hospital, New Orleans, LSU Health Science Center.
Hurricane Katrina
Dr. Velasco played an instrumental role in the recovery of the havoc of Katrina. She played a pivotal part in the rebuilding of the city fulfilling her leadership role within Charity Hospital Dental Division.
Personally
It’s not a secret that Dr. Velasco has a deep love and appreciation for New Orleans. When it came time to start her own practice it was an obvious choice that she would name it after the great city she fell in love with. Aside from Dr. Velasco’s passion for her work she also has an equally enormous passion for history. Dr. Velasco attributes this love for historical knowledge as something that she “inherited” from her mother. Fun fact to know is that both Dr. Velasco and her mother are Licensed New Orleans Tour Guides! As part of her appreciation for history, Dr. Velasco enjoys traveling and has been fortunate to be able to travel the world. She has visited all but one Ancient/ New Wonder of the World. Most of her travels are centered around things that she could appreciate in both aspects of structural and historical.More recently Dr. Velasco's newest experience is being a mother to her wonderful daughter Chiara. She refers to her as her favorite wonder of HER world! Dr. Velasco hopes that Chiara follows in her footsteps in dentistry to provide excellence to the community as she has made it her life work. Until Chiara decides her future path, the office will be her "mandatory"summer camp until she gets into dental school. Outside of work and travels Dr. Velasco is a huge animal lover. Dr. Velasco pre pre-baby years were spent volunteering at animal shelters. She believes in rehabilitating animals that have been abused or abandoned and giving him a good home. In fact, she herself has 3 big dogs which 2 are rescues themselves.
Professional Associations
Dr. Velasco is a member of the American Dental Association, Louisiana Dental Association and the New Orleans Dental Association. Dr. Velasco is an Invisalign Certified Provider. She is a member of the International Association for Orthodontics, the Academy of Cosmetic Orthodontics and El Colegio de Odontólogos de Venezuela. Dr. Velasco volunteers her time to contribute to her profession and serves as the second Vice President for the New Orleans Dental Association and is the Registration Chair for the New Orleans Dental Conference & Louisiana Dental Association Annual Session. Dr. Velasco was inducted as a Fellow in the International College of Dentists in 2018, and most recently as a Fellow in the American College of Dentists in 2020. Both organizations are honor societies recognizing the United States and the world’s leading dentists. She is also a part of the HISPANIC DENTAL ASSOCIATION
Dr. Delmy Urbina
Associate Dentist
Education
Dr. Delmy Urbina graduated with Honors from the University of New Orleans where she earned a Bachelor of Science. At the university of New Orleans Dr. Urbina did 2 years of extensive published research on early stages on animal development and gene expression. Dr Urbina attended and graduated with honors from Louisiana State University School of Dentistry in 2022.
Personally
Dr. Urbina is originally from San Pedro Sula, Honduras. She moved to New Orleans in 2006 and attended high school at Grace King in Metairie and fell in love with the city of New Orleans.
Dr. Urbina speaks English, Spanish and understands French. She is a member and volunteers at the New Orleans Spanish apostolate with Father Sergio Serrano and she also volunteers and works closely with Golden Change, a program to empower ethnically diverse communities in New Orleans with Mariana Montero.
Dr. Urbina loves to volunteer her time in the Louisiana mission of Mercy, a dental health team that provides free dental care for the underserved. She says she feels so blessed with all the opportunities bestowed upon her, that giving back to her community is a must.
Professionally
During Dental school Dr Urbina continue with her research endeavors in microbiology and worked with Cariogenic potential of streptococcus mutants isolated from children with severe Caries, which again was published.
Dr. Urbina values the importance of preventative care in Dentistry which is why she is up to date with the newest research to better help her patients. Dr. Urbina was awarded the Serpas scholarship in 2018 for outstanding academics.
Professional Associations
- New Orleans Dental Association
- American Dental Association
- Louisiana Dental Association
Dr. Laura Smith
Periodontist/Implantologist - Associate
Education
Dr. Laura Smith is a graduate of Universidad Latina de Costa Rica where she received her Doctorate of Dental Surgery (D.D.S.) in 2009. In 2013, she was accepted into a 1-year fellowship at Louisiana State University where she received training restoring single and multiple dental implants with the newest techniques. In 2014, she accepted a position in Louisiana State University’s Post-Graduate Periodontal program, which she completed in 2017.
Professional
After obtaining her D.D.S., she practiced general dentistry for 3 years in private practice in San Jose, Costa Rica. Since completing her 4-year postgraduate education, she has been serving the community of south Louisiana as a periodontal dental specialist. Besides receiving training in periodontal disease and conditions, she also trained extensively in all aspects of implants, including aesthetic implant surgery, bone grafting, sinus elevation, microsurgery, aesthetic gum grafting, and full mouth implant rehabilitation. Dr. Smith is a compassionate and highly-skilled specialist who treats each patient as if he or she were a member of her own family.
Personal
Dr. Smith lives in New Orleans with her husband and her three wonderful children. She enjoys spending time with her family, cooking, biking around the city, and exploring new places and restaurants.
Dr. Smith's professional associations and licenses
- Active member American Academy of Periodontics
- Board Certified Periodontal and Dental Specialist
- Certified IV sedation provider
- Certified Non-IV oral sedation
- Nitrous oxide provider
- Certified ACLS AND CPR
Our Team Members
Maria
Dental Hygienist
Maria is our Registered Dental Hygienist. She graduated from Nicholls State University in 2020 with her associate’s. She then attended Louisiana State University School of Dentistry where she graduated with her Bachelors in Science, and acquired her Dental hygiene license. She has always loved taking care of others and finding ways to improve herself and now her patients. Maria’s family is a mix of cultures, including Cuban, Italian, German, and more. She is a born and raised New Orleans girl from loving seafood to marching in parades for over 8 years.
She loves to meet new people and learn about new cultures. María also loves to travel and recently visited Egypt and London. She would describe herself as personable, reliable, and positive.
Roy
Treatment Coordinator
Roy is another one of our foreign trained dentists here at New Orleans Smiles. Originally from San Pedro Sula, in Honduras; Roy received his education at the Universidad Nacional Autónoma (Honduras) and Universidad Popular Autónoma del Estado de Puebla (Mexico). Being the eldest of two children; Roy wanted to pursue his goal of being a practicing dentist in the United States. How he ended up in New Orleans is still a mystery since he first settled in Florida. Whatever the case may be; Roy moved to the city (New Orleans) in June of 2021. He references this date as “the first year I experienced a hurricane” (Ida). Judging by how he still resides here means that a little storm can’t keep him away.
In April of 2022, Roy joined our practice as a part-time assistant since he was enrolled at LSU Dental School specializing in Dental Lab Technology. After the first couple of weeks of his employment, we knew that he would be better suited in a position where he could help educate our patients as well as exercising his extensive knowledge in dentistry. He currently holds the position as our Treatment Coordinator providing treatment plans for Orthodontics, General Dental, and Periodontal procedures.
With his goals set in motion and work keeping him busy, finding a balance is essential for his sanity. Some extracurricular activities that Roy enjoys are sports (soccer and football), movies and reading. There is no preference to his reading as it could range from a good romantic novel to reviews on dental technology journals. We always knew that he would be a great fit based on his determination and passion for Dentistry.
Carmen (Ms. Carmen)
Clinical Assistant
Ms. Carmen is a native of the Capital City of Honduras, Tegucigalpa. Prior to moving to the United States, Ms. Carmen was a practicing Dentist in her hometown. She completed her studies of General Dentistry at the Universidad Nacional Automoma de Honduras and opened her own dental practice for over 25 years.
Aside from having her career; Ms. Carmen is a mother of two (Edgard and Carol Ann) and has four grandchildren whom she adores. In 2011 Ms. Carmen decided to move to New Orleans to be with her daughter. Life was great being a grandmother as she spent her days tending to her grandchildren and supplementing daily activities in between. Some of her interests include walking outdoors, swimming, and dancing in Zumba classes. She also enjoys dining out as she loves the different cuisines that New Orleans has to offer. We all love how young she is at heart!
Being a dental professional Ms. Carmen has always enjoyed working with patients and helping her community. This void created an opportunity for her to get back into the dental industry. In May of 2022, she joined the New Orleans Smiles family as a clinical assistant and was given the chance to exercise her (very experienced) dental knowledge. She always expresses the gratitude of being happy to work in our environment doing what she loves most! Not only does Ms. Carmen work hard in educating our patients on the importance of oral health but she is also educating herself with all of the advanced technologies we have to offer.
Chrismelly
Clinical Lead
Chrismelly, is originally from Santo Diomingo, Dominican Republic and grew up in Boca Chica, which is surrounded by the most beautiful beaches of the country. Since she was a little girl, was passionate about dancing, arts and helping her community. She participated in the “Caminante Project” which supports the efforts of preventing child abuse and exploitation.
She graduated in 2018 as a dentist from the Universidad Odontológica Dominicana. In May 2023, she decided to move to New Orleans with her husband, leaving her family and dental practice behind in search of better opportunities.
Without expecting it, God had wonderful plans for her and as soon as she moved to the city, she immediately joined the New Orleans Smiles Team as a clinical assistant.
She loves working in the field she is so passionate about, utilizing her knowledge and supporting all of our patients.
Her position at New Orleans Smiles Will help her in her next journey which will be going back to school to be license to work s a dentist and keep on creating beautiful smiles.
Paula
Clinical Assistant
Paula is originally from the city of Villavicencio, in the Meta Region – from the country she considers the most beautiful - Colombia. She studied Dentistry in the Universidad Antonio Nariño, and earned a Dentist degree in 2017. She practiced dentistry for 5 years in private practice with her dad who was and continuous to be her professional guide.
In 2022, with her husband, she decided to moved to the US, to have better opportunities. Leaving her little sister and her parents has not been easy. She has been very impressed with New Orleans culture, and is constantly looking for places to visit with her husband. Without imagining and with God’s blessing, she joined the New Orleans Smiles team in July 2023.
She enjoys very much learning the new technologies and new dentistry treatments. Paula really enjoys giving the best of herself and love to our patients so they can feel pampered and happy to be at our office.
Yudisvel
Clinical Assistant
Yudisvel is from Pinar del Rio, Cuba and moved to New Orleans in 2021. She studied dentistry in the Universidad San Jose de las Lajas, Cuba and graduated as a Dentist in 2013. She practiced dentistry for 1 year in Cuba and moved to Venezuela in 2014 until 2018 and worked in Community Dental Clinics.
She is a proud mama of a beautiful 5-year-old girl and lives with her mother. She joined our New Orleans Smiles Team in September 2023, as works in all areas of dentistry.Yudisvel loves going to the beach, watch movies and eating Cuban food! She is very passionate about educating our patients about their dental health and helping them overcome fears about treatment.
Seidy
Treatment Coordinator
Seidy Lagos serves as the Treatment Coordinator at New Orleans Smiles. Her journey in the dental field began at just 17 years old, an opportunity she attributes to God’s guidance. Early exposure to dentistry gave her invaluable experiences and the chance to connect with people seeking to transform their smiles and feel more confident. Witnessing the profound impact dentistry can have on lives—combined with the mentorship of Dr. Francesca Velasco and Dr. Urbina—inspired her to pursue a career as a dentist.
A 2022 graduate of Grace King High School, Seidy is currently completing a two-year academic program to prepare for dental school. She will soon transfer to the University of New Orleans to continue her Bachelor’s degree in Biological Science and participate in a pre-dental program, with the ultimate goal of applying to dental school.
Grateful to God for every opportunity, Seidy believes He has guided her every step. She blends her passion for oral health with her faith and commitment to helping others, working each day toward building the dental career she has always dreamed of.
Katherine Ruiz
Financial Lead
Katherine Ruiz is an amazing Salvadoran woman who has been living in the United States for eight years. She's currently pursuing her studies in accounting at Delgado Community College, and she's got big dreams of becoming a successful business owner one day. Katherine has a heart full of compassion and a strong desire to help others.
She finds joy in spending quality time with her family on the weekends, creating beautiful memories together. When she's not busy with her studies or family, Katherine loves to challenge her mind with puzzles. It's a hobby that keeps her entertained and sharpens her problem-solving skills. And let's not forget her love for tacos!
They're her absolute favorite, and she can't resist the delicious flavors and spices that make them so special. With her determination, caring nature, and love for puzzles and tacos, Katherine is on track to achieve her goals and make a positive impact in the world. We are excited to see what the future holds for her!
Yisi
Clinical Assistant
Yisi, as her family and friends lovingly call her, is originally from Las Tunas, Cuba. From a young age, she was passionate about dance and modeling—there was never a fashion show or choreography she would miss. After completing her pre-university studies, she took a complete turn in her career path, developing an interest in the medical field. She went on to study Dentistry, graduating as a dentist from the University of Medical Sciences “Dr. Zoilo Enrique Marinello Vidaurreta” in Las Tunas, Cuba, in 2009.
A year later, she traveled to Venezuela, where she provided dental services in the state of Carabobo for three consecutive years. Upon returning to Cuba, she gave birth to her beloved son, Sean—whom she proudly calls her greatest treasure and driving force. In April 2022, she moved to New Orleans, working as a dental assistant, and officially joined our office in May 2025.
Like any true Cuban, she loves to dance, listen to music, share good moments, and enjoy life. She is passionate about coffee and great books, and she deeply appreciates the rich culture of our city of New Orleans. Yisi is truly happy to be part of the New Orleans Smiles family, where she continues her mission of preserving and restoring beautiful smiles for our patients.
LUCINDA LEMUS
Administrative Assistant
Bio Coming Soon.
ANGIE MOYA
Bio Coming Soon.
Marymar
Clinical Assistant
Marymar is part of the New Orleans Smiles team as a dental assistant, bringing together her international dental training and a genuine passion for patient care. Originally from Venezuela, she graduated with honors as a dentist from the University of Zulia in 2022. After graduation, she pursued advanced studies, including a particularly meaningful course in psychiatric care and psychology for patients with autism—an experience that deepened her empathy and sensitivity in clinical settings.
Throughout her career in Venezuela, Marymar worked in both public hospitals and her private practice, guided by the motto she has carried since the beginning: “A smile is maintained with love, magic, and dentistry.”
Denisse
Administration Lead
Denisse was born in Honduras and has a background in Business Administration and Basic Education. Her diverse professional experience has given her a broad perspective on working with people and communities.
As a Patient Representative, she combines her communication, organization, and attention to detail to provide patients with both quality service and compassionate support. Her years in education strengthened her commitment to serving others with empathy, respect, and patience.
Outside of work, Denisse enjoys reading and spending time with her family—activities that keep her grounded in what truly matters.
Kenny
Clinical Assistant
Originally from Managua, Nicaragua, Kenny is a proud dental school graduate who earned her degree with honors and was recognized with an Award of Academic Excellence in 2022. She also completed a clinical residency in dental implants, equipping her with both advanced skills and a compassionate approach to patient care.
Two years ago, she relocated to New Orleans, where she continues to pursue her passion for dentistry as a Dental Assistant, making a meaningful impact in the lives of her patients. Known for her friendly nature and genuine empathy, Kenny creates a welcoming environment for everyone she meets.
While her ultimate goal is to practice dentistry in the United States, she is focused on learning, growing, and giving her very best every day. Outside of work, she enjoys reading, watching anime, traveling across the U.S., and spending time with her dogs. She lives by the belief: “Everything happens for a reason, and I’m where I’m supposed to be.”
Crystal
Clinical Assistant
Crystal had always been drawn to the dental field, and for a time, she envisioned her future there. While completing her studies at Loyola University New Orleans—where she graduated in 2022—she enrolled in the Accelerated Dental Assisting Academy.
However, in November 2024, her journey took a profound turn. During her grandmother’s final days, Crystal witnessed the extraordinary compassion of the nursing staff. Their dedication to patient care was matched by their heartfelt support for her family during an incredibly difficult time. That experience revealed to her that nursing was more than a profession—it was a calling. She felt inspired to become a patient advocate, offering others the same comfort, care, and presence she had seen firsthand.
As a bilingual speaker, Crystal is also committed to breaking down language barriers in healthcare, ensuring that patients feel truly seen, heard, and understood—especially in their most vulnerable moments. Shortly after her grandmother’s passing, she applied to an accelerated nursing program, was accepted, and will begin her studies in Fall 2025.
A guiding reminder for Crystal is the quote: “Allah’s timing is never early, never late. It unfolds in perfect wisdom, even when we cannot see it.” For her, this truth affirms that every transition has a purpose, and it continues to guide her steps toward becoming a compassionate and impactful nurse.